FAQ's

  • If I place an order now, when is the earliest I can expect delivery?
    • We make and bake your pie order fresh so we kindly ask for a min of 12hrs notice (but ask us via our live messenger chat  button if you need an urgent delivery and we can normally accommodate)
    • We currently do not have any outlets or offer self-collect
  • When is delivery free?
    • We offer free delivery for orders over $60
    • A delivery fee of $15 applies to all other orders 
    • Delivery is door-to-door
  • Can I select my delivery date and time?
    • Yes our checkout offers you the choice of selecting your preferred delivery 
    • Slots are 1h (eg 11am-12pm)
    • Delivery is between 11am and 10pm
    • Should you need to change your delivery date/time no problem. Just message us via Messenger/SMS/Whatsapp with your order # and new preferred date/time.
  • Can I freeze the pies and how do I reheat?
  • Do you offer GPay and ApplePay?
    • Yes we do. Just choose "PayNow" at the checkout and scan/import the QR code with your GPay or ApplePay app. 
  • Can I use your Gift Cards to credit my ApplePay wallet?
    • Yes you can. Just scan or upload the QR code from our issued Gift Card to the ApplePay app. 
  • Is there an incentive to saying "Yes" to flexible delivery timing at the checkout?
    • Yes there is. We include free pies in your delivery for allowing us to shift your delivery timing (only in rare cases will we ask).
    • You will always be notified in advance of any change.
    • We will agree with you any timing change in advance.