FAQ's

We make and bake your pie order fresh so we kindly ask for a min of 12hrs notice (but ask us via our live messenger chat  button if you need an urgent delivery and we can normally accommodate)

We currently do not have any outlets or offer self-collect

Flexible Delivery Timing

We offer free delivery for orders over $60 and you have selected "Flexible Delivery Timing" delivery method

A delivery fee of $15 applies to all orders below $60 ("Flexible Delivery Timing" method)

Any subsequent refund of the $15 fee nullifies any associated offers (eg free offers).

Delivery is door-to-door

Non-Flexible Delivery Timing

A delivery fee of $25 applies to all orders ("Non-Flexible Delivery Timing" method).

Any subsequent refund of the $25 fee nullifies any associated offers (eg free offers).

Delivery is door-to-door

Yes our checkout offers you the choice of selecting your preferred delivery Slots are 1h (eg 11am-12pm)

Delivery is between 11am and 10pm

"Flexible Delivery Timing" - allows us to move your delivery "time" for the most efficient scheduling without notice. We will endevour to contact you and advise of any changes to your selected timing.

"Non-Flexible Delivery Timing" - Guaranteed delivery time (should you need your order for an event or specific time).

Should you need to change your delivery date/time no problem. Just message us via Chat/Messenger/SMS/Whatsapp with your order # and new preferred date/time.

Our Pie-Handing-Information can be found here.

Yes we do. Just choose "PayNow" at the checkout and scan/import the QR code with your GPay, ApplePay or Grab app.

Select PAYNOW as payment method at our checkout payment page. You can then select your favourite Wallet to pay PayNow all banks, GooglePay, ApplePay, GrabPay, Paylah etc.

Note this discount doesn't apply to Express Checkout buttons for ApplePay or GooglePay. You must use "Paynow" at our checkout payment page.

For a limited time only.

Receive an immediate Cashback upon checkout/payment.Your rebate will appear as a separate line item on your bank statement. We process the auto-rebate immediately but please allow a few minutes for your bank to process to your statement.

Min spend $90 to enjoy the Cashback offer. Max rebate may apply. Cannot be used with any other discounts, coupons or offers (unless otherwise stated).

Yes you can. Just scan or upload the QR code from our issued Gift Card to the ApplePay app.

Only 1 discount (code) can be applied per order (applies to bundles, discount codes and promotions).

If you choose more than 1 bundle or discount during your product selection, at checkout the system will display the largest $ discount or benefit applicable to your order.

You can override the discount code if you prefer a different discount or bundle saving.

A PayNow rebate can be applied on top of a discount already applied and is rebated at the final checkout payment stage.

You must choose the entire bundle of products to receive the discount (you can't change the products preselected for you in the bundle BUT you can mix & match sizes, gluten free option and how your order is delivered eg hot/chilled/frozen).

Some bundles also have a minimum bundle $ spend after mix & match (minimum spend is indicated clearly at the top of the bundle before selecting "add bundle to cart").

Canape

Serving suggestion: 3 pies per pax

Diameter: 6cm

Weight (avge): 75g

Min # of pies per flavour per order: 5 (x1 quantity in your cart is a batch of x5 canape pies).

Snack

Serving suggestion: 2 pies per pax

Diameter: 8cm

Weight (avge): 150g

Min # of pies per flavour per order: No min.

Hearty

Serving suggestion: 1 pies per pax

Diameter: 11cm

Weight (avge): 275g

Min # of pies per flavour per order: No Min.

Family

Serving suggestion: 1 pie serves 4-6 pax

Diameter: 22cm

Weight (avge): 1.2kg

Min # of pies per flavour per order: No Min